The legal stuff

Legal Information

Information about Your Purchase

Terms and Conditions

These general terms and conditions apply to users of Under Your Skin’s website.

By using or placing an order from our website, you agree to these terms. We kindly ask you to read them carefully before using the site. If you do not accept the terms, please refrain from using the site.

Under Your Skin reserves the right to update these terms at any time if deemed necessary. If changes are made after you’ve placed an order, the terms in effect at the time of purchase will apply throughout the entire process (purchase and return).

Terms of Purchase

All prices shown on the website include VAT. No additional fees will be charged beyond what is stated in your shopping cart. We reserve the right for products to be temporarily out of stock, or for rare pricing errors in the checkout process. If the ordered product is out of stock, we will contact you via email within a few days.

To place an order with Under Your Skin, you must be over 18 years of age. If you are under 18, a parent or guardian must place the order for you.

Payment is handled securely via Klarna Checkout, where you can choose to pay by invoice, installment, direct payment, or card.

Payment Terms – Klarna Checkout

When you enter your personal information, Klarna will perform a credit assessment and offer available payment options accordingly.

Available Klarna Checkout payment options include: invoice, installment, card, or bank transfer.

Klarna Invoice

  • Pay within 14 days

  • No card details required

  • Retrieve your invoice via Klarna.se

  • Option for installment payments

Klarna Account (Installments)

  • Pay at your own pace each month

  • Receive your order before paying

  • All purchases are gathered in one invoice

  • Option to pay the full amount at any time

A credit check may be performed at the time of purchase. If so, a copy will be sent to you by mail.

Card Payment

You can pay with Visa or MasterCard via Certitrade/Euroline, which is 100% secure. All information is encrypted using SSL – 128 bit. The amount will be reserved and debited when your order is shipped. All transactions follow the 3D-Secure security standard.

Klarna Direkt (Bank Transfer)

Klarna Direkt is used for instant payment via Mobile BankID.

Read more about Klarna’s terms:
http://cdn.klarna.com/1.0/shared/content/legal/terms/Klarna/sv_se/checkout

Delivery

Packages are delivered by PostNord Sverige AB. Delivery occurs on weekdays in accordance with PostNord’s own conditions, typically within 1–3 business days.  Packages are held there for 7 days and are then returned to Under Your Skin. You can easily extend this time by an additional 7 days using the PostNord app.

Standard shipping is 49 SEK – applies to both individuals and businesses.

Unclaimed Packages

At Under Your Skin, we strive to reduce unnecessary shipping and our environmental impact. Therefore, we charge a fee of 100 SEK for unclaimed packages within Sweden – to cover handling costs and contribute to a more sustainable system with less waste and fewer return shipments.

Once the package is back in our warehouse, an automatic refund will be issued to the original payment method.


Return

As a consumer, you have the right to withdraw your purchase within 14 days according to the Swedish Distance Selling Act.

The right of withdrawal applies if:

  • The product is unused

  • The packaging is unbroken

  • The product is returned in its original packaging with accompanying documents

Please contact us at hello@underyourskin.se if you wish to make a return and want to ensure the conditions are met.

Complaint

Please contact customer service in case of a complaint at hello@underyourskin.se

Disclaimer – Ingredients and Allergies

All ingredient information is provided by our suppliers. Under Your Skin is not responsible for any incorrect listings.

Under Your Skin does not take responsibility for hypersensitivity or allergic reactions. If you are unsure, please contact our customer service before placing an order or using the product.

Applicable Law

Swedish law applies.

Read more from the Swedish Consumer Agency, the Distance Contracts Act, and the EU’s dispute resolution platform:
http://ec.europa.eu/odr

Organization number: 559081-4934
Under Your Skin Sweden AB

Processing of Personal Data

Read our Privacy Policy to learn how we handle your personal data.